FAQs

Q: What's the cost to make your own custom fragrance at the candle bar? A: The price starts at $48/person plus tax & 18% service charge. That comes with a choice of an 8oz black or amber glass candle. Onsite, you’re able to upgrade to different size, colors, styles, materials. All people in your party must create their own custom fragrance as we can not accommodate shared experiences.

Q: Do we need reservations? A: We highly suggest making a reservation for your experience as we have limited seats and tend to book up rather quickly; especially on the weekends! You must book a spot for all people in your party. If you're a party of 5 or more, you should call us at (518) 303-3878 to ensure we can accommodate your party on your desired day/time.

Q: What is soy wax? A: Soy wax is a natural, renewable wax made from soybeans. It is a popular choice for candles because it burns cleanly and evenly, and is biodegradable.

Q: What are the benefits of soy wax candles? A: Soy wax candles have a number of benefits, including: they burn slower than paraffin wax, they are biodegradable, they are made from a renewable resource, they produce less soot and pollutants, and they are often less expensive than other types of candles.

Q: What are wood wicks? A: Wood wicks are wicks made from wood fibers that are used in candles. They are known for creating a crackling sound while they burn, which is similar to a wood fire. They also provide a longer and more consistent burn time than traditional cotton wicks.

Q: What are the benefits of wood wicks? A: The benefits of wood wicks include: a longer and more consistent burn time, a crackling sound that creates a more natural and relaxing ambiance, and they are made from a sustainable resource.

Q: What is the difference between soy wax and paraffin wax? A: Soy wax is made from soybeans, which are a renewable and biodegradable resource. Paraffin wax is made from petroleum, which is a non-renewable and non-biodegradable resource. Soy wax also burns cleaner and more evenly than paraffin wax.

Q: How do I properly care for my soy wax candle with a wood wick? A: To properly care for your soy wax candle with a wood wick, you should: Trim the wick to 1/8" before lighting the candle, burn the candle until the wax melts across the entire surface to prevent tunneling, and never leave the candle burning for more than 4 hours at a time.

Q: Can I use my soy wax candle with a wood wick outdoors? A: It is generally not recommended to use soy wax candles with wood wicks outdoors, as strong winds can cause the flame to flicker or blow out. It is best to use these candles indoors in a well-ventilated area.